Call Center / Customer Service

Qualexa offers elite Customer Service that can serve as an extension to your staff or handle all of the calls for your organization.  Our staff is fully trained to fulfill your organization requirements.  With our combined experience, we will provide the exceptional Customer Service that is expected.

• Hold Times are less than 1 minute
• 99% of the calls are answered within 30 seconds
• Abandonment rate is less than 2%
• Quality Scores meet or exceed an average of 98%

Qualexa’s Customer Service Team fully exceeds the excellence you expect.